Skip to main content
Contact Us
Outage Map
Pay My Bill
Home
Menu
  • Call anytime: 252.247.3107 or 800.682.2217
  • Forgot your PowerPay24 password? Reset here.
  • Access the full PowerPay24 site here.
1 of 3 
  • Home
  • My Account
    • Pay Online
    • Bill Pay & Delivery Options
    • PrePay
    • My Bill
    • Rates & Service Rules
    • Time of Use
    • Deposits & Fees
    • Service Forms
  • My Home
    • Saving Energy
    • Rebates
    • Safeguard Lighting & Surge Suppression
    • Landscaping, Digging & Line Clearances
    • Renewable Resources
    • Electric Vehicles
    • Automated Metering Infrastructure
    • Backup Generation
    • ElecTel's Energy Efficient Loan Program
  • My Community
    • Operation RoundUP
    • Bright Ideas Education Grants
    • Scholarships
    • Sports Camps
    • Co-op Leadership Camp
    • Member Photo Contest
    • Co-Op Connections Card
    • Imagination Library
    • Meeting Space
  • My Coop
    • About Us
    • Mission And Bylaws
    • Directors & Staff
    • Capital Credits
    • Member Advisory Group
    • Employment Opportunities
    • Annual Meeting Of The Membership
    • Member News & Carolina Country
  • Employment
  • News & Events
  • Outage Center
    • Outage Texting
  • HI Water System
  • PKS Water

Outage Texting

Our Automated Metering Infrastructure (AMI Meters), coupled with our outage management system, allow us to send alerts when your power goes out. It also allows you report an outage by texting "OUT"  or check the progress of outage restoration by typing "STATUS" to 1.800.682.2217.

If you do not want to receive outage alerts from us, please type STOP ALL. Do not type “opt out.” The system "thinks" you are reporting an outage anytime you use the word "OUT"

If you did not get a message, make sure your account contact information is up to date. You can submit updates three ways:

1. On our website.

2. By email to customerservice@ccemc.com.

3. Through PowerPay24 (click “accounts” under the Profile tab). 

You can also sign up by texting CCEMC to 1.800.682.2217. Please allow 24 hours for your information to be entered into our texting program. 

Coupled with our outage map (http://outage.carteretcraven.coop) you can be stay informed and be reassured that we know about your outage and are working on it.

Back to Top

Quick Links

  • Contact Us
  • Privacy Policy
  • News
  • Site Map

Carteret-Craven Electric Co-op

1300 Highway 24, Newport, NC 28570

450 McCotter Boulevard, Havelock, NC 28532

(252) 247-3107 or (800) 682-2217

FAX: (252) 247-0235

©2022 Carteret-Craven Electric Co-op. All Rights Reserved.

  • Home
  • My Account
    • Pay Online
    • Bill Pay & Delivery Options
    • PrePay
    • My Bill
    • Rates & Service Rules
    • Time of Use
    • Deposits & Fees
    • Service Forms
  • My Home
    • Saving Energy
    • Rebates
    • Safeguard Lighting & Surge Suppression
    • Landscaping, Digging & Line Clearances
    • Renewable Resources
    • Electric Vehicles
    • Automated Metering Infrastructure
    • Backup Generation
    • ElecTel's Energy Efficient Loan Program
  • My Community
    • Operation RoundUP
    • Bright Ideas Education Grants
    • Scholarships
    • Sports Camps
    • Co-op Leadership Camp
    • Member Photo Contest
    • Co-Op Connections Card
    • Imagination Library
    • Meeting Space
  • My Coop
    • About Us
    • Mission And Bylaws
    • Directors & Staff
    • Capital Credits
    • Member Advisory Group
    • Employment Opportunities
    • Annual Meeting Of The Membership
    • Member News & Carolina Country
  • Employment
  • News & Events
  • Outage Center
    • Outage Texting
  • HI Water System
  • PKS Water